Return & Exchange Policy

20 Days Return & Exchange Policy

At Bulfleather, we offer a simple and customer-friendly 20 days return & exchange policy. If you are not fully satisfied with your purchase, you may request a return or exchange within 20 days of receiving your order.

For assistance, please contact our customer support team via email. All queries are typically responded to within 24 hours.

📌 Please note: After 20 days, return or exchange requests will no longer be accepted.

📦 Return shipping charges will be the responsibility of the customer.

How to Initiate a Return or Exchange

To start the process, please email us at:

📧 info@bulfleather.com

Include the following details:

  • Order number
  • Reason for return or exchange
  • Product images (if applicable)
  • Original packaging and tags (must be intact)
  • Any relevant usage details

Once we review your request, our team will guide you through the next steps.

Exchange Policy

  • Exchanges are subject to stock availability.
  • If the requested item is available, we will process your exchange.
  • If the item is not available, a refund will be issued instead.
  • Items must meet our quality and return conditions to be accepted.

Defective or Wrong Item

If you receive a defective, damaged, or incorrect item, please contact us within 24 hours of delivery at:

📧 info@bulfleather.com

We will require:

  • Order number
  • Clear images of the product
  • Description of the issue

If the issue is confirmed as a manufacturing defect or mistake from our side, we will offer a replacement or refund.

Order Cancellation Policy

  • Orders can be cancelled within 24 hours of placement for a full refund.
  • After 24 hours, cancellation requests will incur a 25% deduction from the total paid amount.
  • If the order has already been shipped, the customer will also be responsible for shipping charges.

Important Notes

  • Please ensure correct size selection before placing your order.
  • Returns without original tags or packaging may not be accepted.
  • Bulfleather reserves the right to reject items that do not meet return conditions.